The Pixel 7 is quickly one particular of the greatest Android telephones on the industry, and it also features one of the best digicam programs of any smartphone. But it turns out the Pixel 7 could put up with from a significant manufacturing challenge. The glass covering the Pixel 7’s rear digital camera can crack spontaneously, according to various posts on social media complaining about the challenge.
Google is aware of the problem, but it’s unclear what is resulting in it and what the official solution might be. Some buyers have been made available free of charge cell phone replacements, although many others have been instructed the maintenance entails replacing the total rear panel. This can charge between $200 and $400.
In October, Google unveiled the Pixel 7 collection, so the phones are still protected by guarantee for most difficulties. This issue, nonetheless, may possibly not qualify for free of charge repairs until eventually Google recognizes it as anything that customers just can’t manage.
Immediately after finally relocating off my Pixel4 immediately after yrs of no challenges my Pixel7 has the same defect as every person else. Support refuses to assist. #pixel7brokencamera @madebygoogle pic.twitter.com/0tlg8Hv6fJ
— folks like me? (@Jinkce) December 21, 2022
The end users who shared their stories on the internet could not make clear why the glass broke. Some stated they did not fall the phone, and most indicated that Google assistance wasn’t a large assist in the beginning. Nevertheless, Google did reply to afflicted users, at the very least on Twitter, promising to look into the make any difference.
A single person said that Google gave them a estimate exceeding $400 to fix the broken camera glass.
— Steven (@thverybestracer) December 27, 2022
A unique human being took to Reddit to reveal that a uBreakiFix site advised them the fix associated replacing the full back again panel, which would expense $200. But there were being no sections accessible. The identical person in the long run identified far better guidance from the Pixel assist crew and organized a cost-free cell phone substitution.
For every Android Police, a person idea for the random breaking digicam glass could possibly be the unexpected transform in temperature. This would describe why a number of Pixel 7 end users documented the identical concern in December when the temperatures started out dropping. But which is just speculation, as Google has however to present an official explanation.
1 thirty day period outdated Google Pixel 7 – no drop / just shuttered even though I was driving. Purchased in Germany but seems unachievable to open a assist ticket with #Google from #Cyprus (the support portal just navigates you by way of the exact same web pages in circles)
#pixel7brokencamera @madebygoogle pic.twitter.com/O6xtr7zlcZ
— Kyriakos Ktorides (@kyriakosk) December 27, 2022
If it is a producing defect, replacing the broken Pixel 7 with a new device may possibly not correct the difficulty. The new machine could exhibit equivalent conduct as it is coming from the identical producing strains.
Whichever the reason the Pixel 7 digicam glass breaks, it’s undoubtedly an annoying challenge to deal with, specially all through the holidays, when persons choose far more pics than regular.
It is unclear how a lot of Pixel 7 units are impacted. Or why the Pixel 7 Professional does not endure from the identical challenge. But if you expertise it, your ideal bet for acquiring Google’s notice is getting to social media, especially Twitter.